What’s Happening?
Despite rapid advancements in artificial intelligence (AI), human-centric skills like communication, leadership, and collaboration remain crucial in 2025.
Research from the World Economic Forum and employment agency Hays highlights the increasing demand for these skills, as businesses prioritise employees who can effectively lead, inspire, and connect.
Toastmasters International, a global organisation dedicated to communication and leadership development, is helping Townsville professionals strengthen these vital competencies.
Why It Matters?
As AI transforms workplaces, businesses still rely on human skills to maintain strong leadership and collaboration. Toastmasters provides a cost-effective, structured environment for individuals to develop these essential skills, ensuring they stay competitive in an AI-driven job market.
“Even as artificial intelligence transforms the way companies do business and employers hire, communication and leadership remain an integral part of keeping the human connection that enables them to thrive,” said Morag Mathieson, former Toastmasters International President.
Toastmasters District 69 Club Growth Director, Alex Smith, emphasises the ongoing demand for these skills:
“With strong communication and leadership skills continuing to be in high demand, alongside the rise of AI, there’s never been a better time to join Toastmasters and benefit from its cutting-edge educational programs that have benefitted thousands of people worldwide.”
Local Impact
Townsville businesses and professionals are increasingly recognising the value of Toastmasters in developing communication and leadership skills. The region is home to several Toastmasters clubs, providing convenient opportunities for professionals to hone these abilities through public speaking exercises, feedback sessions, and leadership development.
With over 140 active clubs across Queensland, including in Townsville, Cairns, Mackay, and surrounding areas, professionals have access to a strong network of support and skill-building opportunities.
By the Numbers
- 270,000 members worldwide: Toastmasters operates in 14,200 clubs across 148 countries.
- 140+ clubs in Queensland: Covering major cities and regional centres, including Townsville.
- Growing demand for human skills: Research shows businesses continue to prioritise communication and leadership abilities, even as AI adoption increases.
Zoom In
Toastmasters provides a structured yet flexible platform where members can practice public speaking, active listening, time management, and constructive feedback. These real-world skills translate into professional success, whether in business, government, or community leadership roles.
“Toastmasters offers individuals the ability to develop and enhance these in-demand skills in a cost-effective and supportive environment,” Mathieson added.
Zoom Out
AI’s growing role in workplaces does not diminish the importance of human skills. According to the World Economic Forum, demand for emotional intelligence, leadership, and interpersonal abilities is rising alongside technological advancements.
“The greater focus on technology also means human skills are more in demand,” writes Karin Kimbrough in her World Economic Forum article, “AI is shifting the workplace skillset. But human skills still count.”
What to Look for Next?
As businesses continue integrating AI, professionals who excel in communication and leadership will stand out in the evolving job market. Townsville residents looking to future-proof their careers can explore local Toastmasters clubs for hands-on skill development.
To find a club in Townsville, visit www.toastmasters.org.
